Writelyy

Last Updated: October 11, 2025

1. Introduction

Welcome to Writely. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered writing platform.

By using Writely, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

2.1 Information You Provide

Account Information:

Name
Email address
Password (encrypted)
Profile information

Waitlist Information:

Name
Email address
Submission timestamp

Content Data:

Documents you create
Text you write or generate
Snippets, sources, and other organizational data
AI prompts and interactions

Payment Information:

Billing address
Payment card information (processed by third-party payment processors; we do not store complete card details)

Communications:

Messages you send us
Support requests
Feedback and survey responses

2.2 Information Collected Automatically

Usage Data:

Pages visited
Features used
Time spent on the platform
Interaction patterns
Device information (browser type, operating system, device type)

Technical Data:

IP address
Browser type and version
Time zone and location
Cookies and similar tracking technologies
Log data (access times, pages viewed, errors)

2.3 Information from Third Parties

Authentication Services:

If you sign in using third-party services (e.g., Google, GitHub), we receive basic profile information from those services

AI Services:

We use third-party AI services (e.g., OpenAI) to power our features. Content you submit for AI processing is sent to these services

3. How We Use Your Information

We use your information to:

3.1 Provide the Service

Create and manage your account
Process your documents and AI requests
Save and sync your content across devices
Provide customer support
Process payments and billing

3.2 Improve the Service

Analyze usage patterns
Fix bugs and technical issues
Develop new features
Conduct research and analytics
Train and improve AI models (with your consent or anonymized data only)

3.3 Communicate with You

Send service updates and announcements
Respond to your inquiries
Send marketing communications (with your consent)
Notify you about waitlist status and early access
Send security alerts

3.4 Ensure Security

Detect and prevent fraud
Monitor for abuse and violations
Protect against security threats
Comply with legal obligations

4. Legal Basis for Processing (GDPR)

If you are in the European Economic Area (EEA), we process your personal data based on:

Contract: To provide the Service you requested
Consent: When you have given explicit consent (e.g., marketing emails)
Legitimate Interests: To improve our Service, ensure security, and communicate with you
Legal Obligations: To comply with applicable laws

5. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

5.1 Service Providers

We share data with trusted third-party service providers who help us operate the Service:

Cloud hosting providers (for data storage)
AI service providers (e.g., OpenAI for AI features)
Payment processors (for billing)
Analytics providers (for usage insights)
Email service providers (for communications)

All service providers are contractually obligated to protect your data and use it only for specified purposes.

5.2 Legal Requirements

We may disclose your information if required to:

Comply with applicable laws, regulations, or legal processes
Respond to government requests or court orders
Enforce our Terms and Conditions
Protect our rights, privacy, safety, or property
Investigate fraud or security issues

5.3 Business Transfers

If Writely is involved in a merger, acquisition, or sale of assets, your information may be transferred. We will provide notice before your information is transferred and becomes subject to a different privacy policy.

5.4 With Your Consent

We may share your information with third parties when you explicitly consent to such sharing.

6. AI and Content Processing

6.1 How AI Processes Your Content

Content you submit for AI assistance is sent to third-party AI providers (e.g., OpenAI)
These providers process your content to generate responses
AI providers may use your content to improve their models (subject to their policies)

6.2 Your Control

You control what content you submit for AI processing
You can choose not to use AI features
Review AI provider privacy policies for details on their data practices

6.3 Content Ownership

You retain ownership of all content you create
AI-generated content is provided for your use
We claim no ownership over your documents or AI-generated output

7. Data Retention

Active Accounts:

We retain your data as long as your account is active
You can delete your content or account at any time

Deleted Accounts:

We delete your data within 90 days of account deletion
Some data may be retained longer for legal, security, or backup purposes

Backups:

Backup copies may persist for up to 90 days after deletion

Aggregated Data:

We may retain anonymized, aggregated data indefinitely for analytics and research

8. Your Rights and Choices

8.1 Access and Update

View and update your account information in your profile settings
Request a copy of your personal data

8.2 Delete

Delete your content at any time
Close your account (this will delete your data)
Request deletion of your personal data

8.3 Export

Export your documents and content
Receive your data in a machine-readable format (data portability)

8.4 Opt-Out

Unsubscribe from marketing emails (via the unsubscribe link)
Disable cookies in your browser settings
Opt out of analytics tracking

8.5 Object and Restrict

Object to certain processing of your data
Request restriction of processing in specific circumstances

8.6 Withdraw Consent

Withdraw consent for processing based on consent (this does not affect prior processing)

To exercise these rights, contact us at privacy@writely.ai or use our contact form.

9. Cookies and Tracking Technologies

9.1 What We Use

Essential Cookies: Required for the Service to function (authentication, security)
Analytics Cookies: Help us understand how you use the Service
Preference Cookies: Remember your settings and preferences

9.2 Your Control

Most browsers allow you to block or delete cookies
Blocking cookies may affect Service functionality
You can use browser "Do Not Track" settings

9.3 Third-Party Cookies

Our Service may contain third-party cookies from analytics or AI providers
We do not control these cookies; refer to third-party privacy policies

10. Data Security

We implement reasonable security measures to protect your information:

Technical Measures:

Encryption in transit (TLS/SSL)
Encryption at rest for sensitive data
Secure authentication mechanisms
Regular security audits

Organizational Measures:

Access controls and permissions
Employee training on data protection
Incident response procedures

Note: No method of transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

11. International Data Transfers

Writely operates globally. Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place:

Standard Contractual Clauses for transfers from the EEA
Adequacy decisions where applicable
Other lawful transfer mechanisms as required

12. Children's Privacy

Writely is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us immediately, and we will delete it.

Users aged 13-18: If you are under 18, you represent that you have your parent or guardian's permission to use the Service.

13. California Privacy Rights (CCPA)

If you are a California resident, you have specific rights:

13.1 Right to Know

Request information about data we collect, use, and share
Request specific pieces of personal information we hold

13.2 Right to Delete

Request deletion of your personal information (subject to exceptions)

13.3 Right to Opt-Out

We do not sell personal information

13.4 Right to Non-Discrimination

We will not discriminate against you for exercising your rights

To exercise these rights, contact us at privacy@writely.ai.

14. European Privacy Rights (GDPR)

If you are in the EEA or UK, you have specific rights under GDPR:

Right to access your personal data
Right to rectification (correction) of inaccurate data
Right to erasure ("right to be forgotten")
Right to restrict processing
Right to data portability
Right to object to processing
Right to withdraw consent
Right to lodge a complaint with a supervisory authority

To exercise these rights, contact us at privacy@writely.ai.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be communicated by:

Posting the updated policy on this page
Updating the "Last Updated" date
Sending email notifications for material changes (if you have an account)

Your continued use of the Service after changes constitutes acceptance of the updated Privacy Policy.

16. Third-Party Links

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

17. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices:

Email: privacy@writely.ai Contact Form: writely.ai/contact Mail: [Your Company Address]

Data Protection Officer (if applicable): dpo@writely.ai

18. Specific Information by Category

18.1 Waitlist Users

We collect your name and email when you join the waitlist
We use this to notify you about launch and early access
You can unsubscribe from waitlist emails at any time

18.2 Early Access Users

Early access features may collect additional usage data
This data helps us improve the Service before launch
Privacy protections remain in full effect during early access

18.3 Paid Subscribers

We collect payment and billing information
Payments are processed by secure third-party processors
We do not store complete credit card numbers

Questions? We're here to help. Contact us at privacy@writely.ai or through our contact form.

This Privacy Policy is effective as of October 11, 2025, and applies to all users of Writely, including waitlist members, early access participants, and paying customers.