Privacy Policy

Privacy Policy

Last updated: September 2025

This Privacy Policy describes how Writelyy AI ("we", "our", or "us") collects, uses, and protects your information when you use our AI-powered text humanization service.

1. Information We Collect

1.1 Account Information

  • Name and email address for account creation
  • Payment information (processed securely through third-party providers)
  • Profile information you choose to provide
  • Organization details for team accounts

1.2 Text Content

  • Text content you submit for AI humanization
  • Original and processed versions of your content
  • Writing tone preferences and customization settings
  • Context configurations for consistent writing

1.3 Usage Data

  • How you interact with our Service and browser extension
  • Features used and frequency of use
  • Processing requests and text volume
  • Account settings and preferences

1.4 Technical Data

  • IP address and browser information
  • Device type and operating system
  • Cookies and similar tracking technologies
  • Log files and error reports
  • Browser extension usage patterns

2. How We Use Your Information

2.1 Service Delivery

  • Process and humanize AI-generated text using our AI systems
  • Generate natural, human-like writing outputs
  • Provide different writing tones (Default, Professional, Friendly, Academic)
  • Enable browser extension functionality
  • Provide customer support and technical assistance

2.2 AI Processing and Improvement

  • Improve our AI humanization models using anonymized, aggregated data
  • Enhance accuracy of text transformation and naturalness
  • Develop new features and writing capabilities
  • Note: We do not use your specific content for AI training without explicit consent

2.3 Business Operations

  • Process payments and manage subscriptions
  • Send service-related communications
  • Comply with legal obligations
  • Prevent fraud and ensure security
  • Analyze usage patterns to improve service quality

3. Data Processing and AI Analysis

3.1 AI Text Processing

  • Your text content is processed by our AI humanization systems
  • Processing includes style transformation, naturalness enhancement, and readability improvement
  • Processing occurs on secure cloud infrastructure
  • Original text content is deleted after processing completion

3.2 Data Retention

  • Processed text results retained for the duration of your account
  • Original submitted text deleted within 7 days of processing
  • Account data retained until account deletion
  • Anonymized usage analytics may be retained indefinitely

3.3 Data Minimization

  • We only collect data necessary for service functionality
  • Text content is processed only as needed for humanization
  • Personal information is limited to essential account operations
  • Minimal data storage approach to protect privacy

4. Data Sharing and Disclosure

4.1 Browser Extension Data

  • Extension processes text locally where possible
  • Necessary text data transmitted securely to our servers for AI processing
  • No sharing of extension usage data with third parties
  • You control what content is processed through the extension

4.2 Service Providers

  • Cloud hosting providers for secure text processing
  • Payment processors for billing (we don't store payment details)
  • Analytics providers for service improvement (anonymized data only)
  • All providers are bound by strict data protection agreements

4.3 Legal Requirements

  • We may disclose information if required by law
  • Comply with valid legal process and court orders
  • Protect our rights and prevent fraud or abuse
  • Investigate potential violations of our Terms of Service

4.4 What We Don't Share

  • We never sell your personal data or text content to third parties
  • Submitted text content is never shared with unauthorized parties
  • Humanized content remains private to your account
  • No sharing of writing patterns or content with other users

5. Browser Extension Privacy

5.1 Extension Data Handling

  • Extension respects privacy settings of web applications you use
  • Only processes text you explicitly select for humanization
  • No automatic content scanning or collection
  • Secure transmission of selected text to our servers

5.2 Third-Party Platform Compliance

  • Extension operates within the boundaries of platform terms of service
  • No unauthorized data collection from third-party applications
  • Processing limited to content you have rights to modify
  • Respect for platform-specific privacy requirements

6. International Data Transfers

6.1 Data Location

  • Data processed in secure cloud facilities
  • May involve transfers to countries with adequate data protection
  • All transfers comply with applicable privacy laws (GDPR, CCPA, etc.)
  • Data sovereignty considerations for international users

6.2 Safeguards

  • Standard contractual clauses for international transfers
  • Encryption in transit and at rest
  • Regular security assessments and compliance audits
  • Data localization options where required

7. Your Privacy Rights

7.1 Access and Control

  • Access: Request copies of your personal data and processed content
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your data (subject to legal requirements)
  • Portability: Export your data and processed content in common formats

7.2 Content Control

  • Delete specific processed content from your account
  • Control which content is retained or deleted
  • Opt-out of data usage for AI model improvement
  • Manage context and preference settings

7.3 Marketing Communications

  • Opt-out of marketing emails at any time
  • Control notification preferences in your account settings
  • We never share your email for third-party marketing
  • Separate preferences for service notifications and marketing

8. Data Security

8.1 Technical Safeguards

  • End-to-end encryption for text content transmission
  • Secure storage with industry-standard encryption (AES-256)
  • Regular security testing and vulnerability assessments
  • Multi-factor authentication options for accounts

8.2 Operational Security

  • Limited access to personal data on need-to-know basis
  • Regular employee security training and background checks
  • Incident response procedures for any security events
  • Regular backup and disaster recovery testing

8.3 Content Security

  • Secure deletion of processed text content
  • No persistent storage of sensitive content
  • Audit trails for content processing activities
  • Isolated processing environments for user content

9. Children's Privacy

Our Service is not intended for users under 18 years of age. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us immediately and we will take steps to delete such information.

10. AI and Automated Processing

10.1 AI Processing Transparency

  • Our AI analyzes and transforms text content for humanization
  • Automated text processing based on machine learning models
  • No automated decisions that significantly affect you legally or similarly
  • Human review available for account-related decisions

10.2 AI Model Training

  • We may use anonymized, aggregated data to improve AI models
  • Never use identifiable personal content without explicit consent
  • Opt-out options available for data used in model improvement
  • Separate consent for any AI training data usage

11. Academic and Professional Context

11.1 Academic Use Considerations

  • We respect academic integrity policies and requirements
  • Users responsible for appropriate use in academic contexts
  • No monitoring or reporting of academic use patterns
  • Privacy protection for educational content processing

11.2 Professional Use

  • Enhanced privacy protections for business and professional content
  • Team account privacy controls for organizational use
  • Confidentiality measures for sensitive business content
  • Compliance with industry-specific privacy requirements

12. Privacy Policy Changes

12.1 Updates

  • We may update this Privacy Policy periodically
  • Material changes will be communicated via email or Service notification
  • Continued use after changes constitutes acceptance
  • Previous versions available upon request

12.2 Notification

  • 30-day advance notice for significant changes
  • Clear explanation of what changes and why
  • Option to delete account if you disagree with changes
  • Enhanced notification for changes affecting data processing

13. Contact Information

13.1 Privacy Questions

For questions about this Privacy Policy or our privacy practices:

  • Email: team@writelyy.app
  • Website: writelyy.app
  • Response Time: We aim to respond within 30 days

13.2 Data Protection Officer

For privacy-related inquiries and data protection matters:

  • Email: team@writelyy.app

14. Legal Basis for Processing (GDPR)

For users in the European Union, our legal basis for processing includes:

  • Contract: Processing necessary for AI text humanization service delivery
  • Legitimate Interest: Service improvement, security, and fraud prevention
  • Consent: Marketing communications and optional AI training data usage
  • Legal Obligation: Compliance with applicable laws and regulations

15. California Privacy Rights (CCPA)

California residents have additional rights under the CCPA:

  • Right to know what personal information is collected and processed
  • Right to delete personal information and processed content
  • Right to opt-out of sale (we don't sell personal information)
  • Right to non-discrimination for exercising privacy rights
  • Right to limit use of sensitive personal information

This Privacy Policy is effective as of the last updated date above and applies to all users of Writelyy AI services.